Rafler Privacy Policy

A legal disclaimer

Effective Date: November 1, 2025

​

Welcome to Rafler (“we,” “us,” “our”). Rafler, LLC operates as a California-based sweepstakes marketplace. We partner with verified third-party platforms for payment processing and event fulfillment.
We value your trust and are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have about your data when you use our website (playrafler.com) or participate in any Rafler-hosted sweepstakes (“events,” “prizes,” or “draws”).

​

By visiting our site or entering a Rafler event, you agree to this Privacy Policy.

​

1. Information We Collect

We collect information in three main ways:

A. Information You Provide Directly

When you interact with Rafler, you may provide:

• Contact information (name, email address, phone number)

• Payment information (handled securely by our third-party payment processor)

• Account details (if you create one — username, password)

• Entries and participation data (events you’ve entered, entry counts, free-entry submissions)

• Seller or partner information (if you contact us about listing a prize or collaborating)

• Messages and communications (emails, support requests, or inquiries)

We never require unnecessary personal information and only collect what’s relevant to provide or improve our services.

B. Information Collected Automatically

When you visit our site, we may automatically collect:

• Device and browser data (IP address, operating system, browser type)

• Site usage analytics (pages viewed, time on site, referring links)

• Cookies or similar technologies for session management and analytics.

You can disable cookies in your browser settings, though some features may not function properly without them.

C. Information from Third Parties

Because Rafler partners with verified sweepstakes and payment platforms,  certain data (like entry confirmation, payment status, or winner verification) may be shared between systems to complete transactions and ensure fair play.

If you have questions or concerns about a payment, charge, or transaction, please contact our official sweepstakes partner directly through their support page or use the links provided during your checkout confirmation., or reach them here: Contact Raffall
They handle all payment processing, refunds (if applicable), and billing inquiries on our behalf.

Rafler’s role is to connect participants and prize owners in a fair, transparent marketplace — while our partner manages all secure financial transactions.

We do not receive or store your full credit card information. All payments are processed securely through our third-party partner.

2. How We Use Your Information

We use collected data to:

• Operate and improve the Rafler website and services

• Process your sweepstakes entries and confirm eligibility

• Communicate with you about your entries, results, and support requests

• Send notifications about upcoming prizes, events, and news (only if you opt in)

• Verify identity and maintain fair play in sweepstakes draws

• Comply with legal requirements and enforce our Terms of Use

We may also anonymize aggregated data to understand participation trends and improve future events.

3. Email Communications & Marketing

If you sign up for the Rafler List or enter an event, we may send you occasional updates about:

• New prize drops

• Winner announcements

• Upcoming draws or partner events

You can unsubscribe anytime by clicking “Unsubscribe” in any Rafler email or contacting us directly at connect@playrafler.com.

We do not sell or rent email lists — ever.

4. How We Share Information

We only share data in limited circumstances:

• With verified partners and processors (e.g., Raffall or other sweepstakes platforms) to process entries and payments

• With shipping or prize-delivery partners when coordinating winner fulfillment

• For legal compliance if required by law, regulation, or valid government request

• In business transitions, such as a merger or acquisition, in which case data protection measures will continue

Rafler does not sell your personal information to third parties for profit.

Official Rules / Terms of Participation (Longer, Clear Version)

You’ll want this detail on your legal page, under a section like “Winner Responsibilities” or “Taxes and Fees.”

Winner Responsibilities – Taxes and Additional Fees

All winners are responsible for any federal, state, or local taxes that may apply to the value of their prize.
In some cases, winners may be required to provide additional identification or tax forms (such as IRS Form W-9 or W-8BEN for international participants) before a prize can be released.

Prizes that involve physical delivery — such as vehicles, luxury goods, or real estate — may include registration, title transfer, freight, shipping, or customs costs that must be paid by the winner before the final handoff.

Rafler and its partners will clearly outline any such requirements prior to fulfillment to ensure there are no surprises.
Failure to complete the necessary paperwork or cover applicable fees within the required time period may result in forfeiture of the prize.

5. International Participants

We welcome international entries.
If you are accessing Rafler from outside the United States, please note that your information will be transferred to and processed in the U.S. By using our site, you consent to this transfer.

All prize values are listed in U.S. dollars (USD). Currency conversions for entry purchases are handled securely by our payment partner.

6. Data Security

We maintain administrative, technical, and physical safeguards to protect your data.
This includes encrypted connections (HTTPS), secure storage, and restricted access to personal information.

While no online service can guarantee 100% security, we take every reasonable measure to protect your information from unauthorized access, loss, or misuse.

7. Data Retention

We retain your personal information only as long as necessary to:

• Fulfill the purpose it was collected for

• Comply with legal and accounting obligations

• Resolve disputes or enforce agreements

After that, your data is securely deleted or anonymized.

8. Your Rights and Choices

Depending on your location, you may have rights to:

• Access or request a copy of your data

• Correct or update your personal information

• Delete your account or request erasure of data

• Opt out of marketing emails

To exercise these rights, contact us at privacy@playrafler.com.

9. Children’s Privacy

Rafler is intended for individuals 18 years or older.
We do not knowingly collect information from minors. If you believe a person under 18 has provided information, please contact us immediately for removal.

10. Updates to This Policy

We may update this Privacy Policy periodically.
If we make significant changes, we’ll post the new version on our site and update the “Effective Date” above.

11. Contact Us

Questions about privacy or data protection?
Reach our privacy team at:
📧 connect@playrafler.com